I have been getting Pradaxa 150mg from your company for a couple of years now. About a month or so ago, I brought the prescription that had to be renewed by my cardiologist, Dr. Mark Jacobs, who is with Lahey Clinic Cardiology in Portsmouth, NH to fill out, sign, then fax to your company. I checked with his office on Friday the 19th of February and they assured me that it was taken care of. But I have not received anything or heard anything from your company yet. Is there anything else that I need to do in order to get my medication? Never had any problems in the past.