Hello, Thanks for writing to HCM, I have read your question, Generally after first piercing of an ear certain symptoms as shown by everyone since the body reacts to this as it reacts to any other damaged part of the body thanks the redness and pain could come. Secondarily your child could have developed infection and hence the white substance which is coming out could be pus or residue , as first aid you have done a right thing to put an ointment and spirit but I suggest you take to nearest dermatologist who will after the practical checkup will guide you through correct medication for a quick recovery. Try to keep the ear clean and dry and make sure that your child doesn t wear the ear ring back until the infection reduces. Wishing your child a good health, Dr K Sanga Reddy