Suggest Treatment For Hair Knots On Scalp

This problem seems to so insane but here I go, I have hair in pockets(knots)and under the skin around the edges of my scalp. I can release the hair by rubbing the edges of these areas. This is causing my head, forehead and the outer edges of the scalp to be misshapen. The knots can be up to a couple on inches tall until I get the hair all out. My scalp is under strain as my scalp is swollen and is somewhat painful. I have never heard of anything like this and just seems so totally weird I feel like people think I'm crazy or something when I try to tell them about my problem. I went to an replacement dr. since mine is on vacation. She didn't really seem to understand how serious I was and did absolutely nothing. My doctor will not return for 2 more weeks.