Hi thank you

I have a re occurring issue with the skin under and around my eyes.
From time to time the skin gets very raw, burns, itchy and extremely dry.
I have stopped using anything but Almay makeup (all natural) and never use makeup brushes anywhere near my eyes. some one said I could be allergic to the retinol that is in some of the face creams I use although I never use this product around my eyes. I dont know what to do to get the skin calmed down and back to normal it seems to take about 1-2 weeks to clear up once i get a bout of this and I stop wearing any makeup during these flair ups.
I have similar situation with my hands from time to time and have heavy mosturizing creams and steriod creams that help my hands but i do not use any of those products on my eyes when they flair up.

do you know this may be from and what i can do to clear it up and hopefully prevent?