The outside of my heels are tender and is very dry, I think it s because I bath about four times a day in trying to rid myself of parasites. I m going to the doctors this week, but I would like to know the name of the issue on my heels getting so dry and flakey, and now feeling tender. I tried sanding them with the proper dry foot sander, but it feels weird and makes me want to stop trying to smooth the roughness. I want to research this, but don t know what to call it. Help? Stupid of me even to think that I might be able to get help from your site. money, money, money.... I m old and poor. And very stupid to think that you would help me.