Is This Free? If Not I Can Not Afford... Hello,

Is this free? If not I can not afford... Hello, I tripped on the leg of a furniture piece sticking out of place. I fell on a cement floor landing on my hands and knees, ouch. I was 60, 174 lbs at 5'6" - My Rotator cuff hurt I got a cortisone shot. My shoulders do still hurt... my shoulders also look different... one hangs lower now... and my hands by my side are quite uneven looking. Could the fall have caused this. My doctor ignored it... I am having to go before the Labor Board and need to know what I am talking about.. If this is not free just let me know - that is what it said on top for first 3 questions...