My son is 11 years old and often complains of his feet hurting in the balls and heels of both his feet. He especially complains of it after basketball practice or games. Today, I pulled out the shoes' removable foot pad inserts to his athletic shoes that he wears daily and the padding at the ball of both feet (especially his right foot) are worn away (his right foot has worn a big hole right through the insert. Also both heels on the INSIDE edge of both feet are worn down as well. I am wondering if this is something that can be alleviated with shoe inserts or is it a bigger problem?