No. I Paid $18.00 On June 3, 2015 Providing Pertinent

No. I paid $18.00 on June 3, 2015 providing pertinent blood test panel results. I wanted an opinion regarding the high alkaline phosphatase result when presenting a GGT value that was very low. I hope these are the correct test references, but if not I'm sure your company has adequate patient record profiles. (I am trying to remember 2 months back for testing I'm very uninformed about. If your company would like to start an "Ask an Analytical Chemist" consultation group, have them contact me.) Example: " Is my water safe to drank? Kin you'uns check it?"

Now, back to this very serious issue:
I have read where this inconsistency may indicate a bone cancer risk. The only response I received, was Dr. Rynne's request for my liver ultrasound results. Although this had NOTHING to do with the question (where it might have been important when reviewing liver enzymes with ultrasound reports) I sent the ultrasound anyway. It should be noted that I have a hepatologist and had indicated so, as well as my Dr.'s position with regard to positive Hep C and stage 3 liver conditions, I wanted a faster opinion than would apply with my then scheduled appointments. Subsequent blood panels are very consistent with the Hep C viral load at ND, but antigen still present. This is after just 5 weeks of Harvoni dosing qd. Bottom line, I was ripped off for $18.00 and feel that a refund is in order. Please advise how EBIX and Rynne would like to address this. It isn't the $18.00 that is the driver of my attitude; rather an apparent flawed communication infrastructure or something else that I might be presumptive in suggesting. This, however will not affect my method(s) to resolve this issue as painlessly and expeditiously as possible. Thank you and regards, CB