I have a client who has been diagnosed with Lyme Disease, and the insurance company is not going to support her costs and cover her condition. How can I help her? I looked all that Web MD has to offer, I reviewed the internet, and I have called the insurer. The response is that this is not a known condition per se and that they have to treat each condition separately, which makes sense, however it will not be covered based on the diagnosis given. I am trying to be of service here. I would appreciate your guidance.