For the past 2 days, I've had a blocked ear. I thought it was just ear wax, so I cleaned my ear with a cotton swab. The blockage persisted. Yesterday, I started developing sharp pain inside my ear and down the side of my neck on the same side. This morning I woke up and my ear and neck seemed somewhat swollen, painful (about 6 on 10), and I have a small hard lump behind my ear (aprox 1 inch from my ear lobe)