Hello and welcome to HCM.
It sounds like your mother is very uncomfortable.
Yes, you should stop using the
fluorouracil cream now.
I would not suggest using A&D ointment on this lesion.
Hopefully there is no infection of the skin of the face, because this would be a very serious condition - so please watch your mother for signs or
redness on the face, swelling, actual pain or
fever. If any of these develop she needs immediate medical attention.
The crusty brownish/black scab which has formed will likely take time to heal and will fall off. You can try using a mild
steroid cream to help the itching/discomfort -
hydrocortisone 1% - or any cortisone cream you can get over the counter - they are mild potency steroid creams. Do not use any strong steroid creams on the face.
And you should take your mother to be seen by the doctor who prescribed her the fluorouracil treatment as soon as possible.
I hope you find my answer helpful.
Regards and best health to your mother.