I m having a problem, for the 1st time, with my face breaking out. I have about 10 bumps that continues to fill up w/both a yellowish somewhat thick puss type, as well as a clear liquid. I can squeeze this out but in an hour or less, they ve filled up again. They re also very dry. I ve tried numerous remedies to NO avail. It looks horrible!! **After completing all requested, I reached the price page. I performed a similar process totally unrelated, a few months ago. I NEVER received a reply. What I did receive were numerous lies. We have your question answered, verify the following for identity protection, etc. I continued receiving emails stating my diagnosis report was completed. Then, after becoming extremely firm & explaining their ramifications, they stated they never received my question . 1. How could my report be ready if they did not receive my health problem question? 2. I did not receive a refund. Unfortunately for both of us, I am I am concerned of a replay. I hate this as I need your assistance and it is extremely unfair for that type of scam creating a cloud & distrust for ethical companies. I express my sincere regrets.