My 15 year old daughter has been complaining for some time now from what she thought was a hemorrhoid, I gave her preparation H but she said its not helping. I finally convinced her to let me look at it, it is definitely not a hemorrhoid. It is the skin between her anus and vagina, it is raised, not like a round lump, the area just looks raised and raw. I feel so bad for her. She said it doesn t itch, nor does it hurt all the time, mostly only when she has a bowel movement. Please give us some advise.