i took my mom to get fitted for hearing aides, the technician l;ooked in her ears and decided that he had better refer her to an ent doctor- he saw a crusty, white build-up in her right ear that he thought might be dead skin, he tugged on it and it wouldn t come out or move, thus,the refferal,. i watched it on the tv monitor, it looked strange-what couldit be ?-she has no pain, or little pain, and she says it itches.