Suggest Remedy For Pain In Shoulder And Neck

hi Dr, few days back when we were travelling my wife woke up with sever pain in shoulders and neck, she was not able to move. We took painkiller and she was releived to some extent, but not fully cured. we came home, she took rest for few days and pain was localized to left sholuder and some part of neck. She resumed her work but Situation agrevated, we cnsulted physiotherapist....she is now under treatment of physiotherapist for last 5days. Since today morning agian her condition has gone bad, pain in both sholuder and neck