Hi My name is Sherri, I recently went into my local ER last week Thursday. They diagnosed me with a viral infection with cough, sore throat, congestion, low grade fever, and ear pain. They said I should see some improvement within 2 to 3 days, but I still am congested, with soar throat, and my ear still hasn't opened up. They said my ear had no infection it was just suck in to the bone due to all the pressure in my face. They didn't prescribe me anything other then over the counter meds. that at this point don't seem to be doing much good. I now have mucus in my right eye that I've had since Friday. Can you suggest anything that might help or should I be seen again. I'm very concerned about my ear not opening.